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At Choose Energy, our reporters seek out information that puts you in control of your energy. Our partners do not direct our editorial content, though we may reference their products in our posts. Read about how we make money to learn more.

Contact Choose Energy directly

Consumer Satisfaction:

We’d love to hear from you! To ask us questions, to share feedback, to tell us about a bad experience related to our site or an advertiser’s product or service, or to raise any other issues, please contact us by:

  • Email at powercustomerservice@redventures.com.

If you have questions about how to use our Choose Energy website, you can reach us in these ways:

  • Click here to reach us on Facebook.
  • Click here to reach us on Twitter.
  • Click here for affiliates and partnerships.
  • Email us at PowerCustomerService@redventures.com.
  • Give a call at 877-800-4044.

For questions about your energy service or billing, contact your retail provider

SupplierPhone Number
Constellation Energy855-465-1244
TXU Energy800-818-6132
TriEagle Energy877-933-2453
North American Power888-313-9086
Clearview Energy800-746-4702
Think Energy866-252-0078
4Change Energy855-784-2426
Direct Energy866-348-4193
Spark Energy877-547-7275
Public Power888-354-4415
Verde Energy800-324-3046
Inspire Energy866-403-2620

To report a power outage, contact your local utility

UtilityPhone Number
AEP Texas Central1-877-373-4858
AEP Texas North1-877-373-4858
CenterPoint Energy1-713-659-2111
Oncor Electric Delivery1-888-313-4747
Sharyland Utilities1-888-313-4747
Texas New Mexico Power1-888-866-7456

Remember, your retail energy provider and your local utility have different responsibilities. Your energy bills will come from your provider. Your utility is responsible for restoring your service after an outage.

How to contact the Public Utilities Commission of Texas

If you need to contact the Public Utilities Commission of Texas (PUCT), the state’s electric regulatory authority, please reach out to them below.

  • By mail at PO Box 13326, Austin, TX 78711-3326.
  • By email at customer@puc.texas.gov.

Resources

  • Frequently Asked Questions
  • About Choose Energy
  • How to reduce your electric bill
  • How does switching energy providers work?
  • What is a no-deposit electricity plan?
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